Terms & Conditions

Orders

Availability

Velocity Sports Products is dedicated to maintaining an accurate inventory. This means that items you order on Velocity Sports Products are unlikely to be out of stock. However, we may occasionally run out of stock of an item due to high demand. If this is the case for an item you have ordered, we will contact you within the next business day with options. These inventory drops are typically temporary, but we will often have substitutions available should you not wish to wait.

Canceling/Modifying an Order

You can cancel or modify items or orders that have not entered the shipping process by contacting our customer support team. Because our team makes every effort to process orders quickly, we ask that you contact us immediately regarding any changes. If an order is already processed in our warehouse and being packed to ship, we cannot guarantee that the order can be canceled.

Online Security

Security of your information is very important to us. For this reason, we may sometimes contact our customers prior to shipping an order to ensure accuracy.

Returns and Exchanges

If you are not satisfied with a product, simply return it with a copy of the receipt or packing slip for an exchange or for a merchandise refund. Items must be returned within 90 days of purchase in their original condition and packaging in order to receive a full refund. All refunds will be processed in the same form of payment as it was purchased. Items returned after the 90 day refund period will be refunded in the form of store credit for the lowest sale price that can be used for a future purchase. To return or exchange items, ship your return merchandise, along with a copy of your invoice, indicating exchange or return, to the following address via UPS or insured US Mail. Velocity Sports Products is not responsible for returned packages that are lost during shipment. Please allow up to 14 days for exchanges and credits. Ship items to the following mailing address: Velocity Sports Products Direct Attn: Returns 15550 Elm Drive New Freedom, PA 17313. If you need assistance prior to returning your items, please contact us at info@velocitysportsproducts.com

Payment Methods

Payment Authorization

Charges are billed to your credit card when your items ship. When you place an order on our site, an authorization is placed on your credit card in the amount of your order. An authorization is a communication from your bank to our payment system letting us know your card is valid and the required funds are available. On your bank statement these authorizations may show as “pending,” but please keep in mind they are not yet official charges.

Accepted Payment Methods

Velocity Sports Products accepts Visa, Mastercard, Discover, and American Express Credit Cards as well as PayPal Checkout and Amazon Pay

Privacy Policy

Velocity Sports Products has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us: click here.